FAQ | Bricks Corp

What payment methods do you accept?

We accept all major credit cards and PayPal, making checkout fast and secure.

How long does it take to process and ship my order?

Orders are processed within 1–2 business days. Typically, delivery takes 2–3 business days in Auckland and 3–5 business days throughout New Zealand. Please note that remote areas may experience slightly longer delivery times.

How can I track my order?

Once your order has shipped, you'll receive an email with tracking details so you can follow its journey until it arrives at your door.

What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or isn’t what you expected, please contact us within 14 days at [INFO@SEOULROASTERY.CO.NZ]. We’ll work with you to resolve the issue, whether through a replacement or refund.

What is your refund policy if I’m not satisfied with my purchase?

If you’re not completely satisfied, contact us within 14 days of receiving your order. We’ll review your request and, if approved, process a refund to your original payment method. Return shipping costs may apply unless the error is on our part.