Shipping Policy

Effective Date: [06/02/2025]

Thank you for choosing Bricks Coffee Roasters. Our orders are processed within 1–2 business days, with orders placed on weekends or public holidays processed on the next available business day.

We ship throughout New Zealand. Typically, delivery takes 2–3 business days in Auckland and surrounding areas, and 3–5 business days for the rest of New Zealand. Please note that delivery to remote areas may take longer.

Shipping charges are calculated at checkout based on your order’s weight and destination, and we occasionally offer free shipping promotions. We partner with reliable couriers to ensure your order arrives safely, and once your order has shipped, you will receive an email with tracking information.

If your order does not arrive or arrives damaged, please contact us at [INFO@SEOULROASTERY.CO.NZ]. We will work with the carrier to resolve the issue or arrange a replacement. Estimated delivery times are provided as a guide and may be affected by factors beyond our control, such as weather or carrier delays.

For any questions or concerns regarding your shipment, please reach out to us at [insert contact email]. We appreciate your support and look forward to serving you the finest coffee from Bricks Coffee Roasters.